Privacy Policy
Last updated: April 28, 2025
This policy is intended for a WordPress-powered website operated by Calavida Cantina located in Albuquerque, NM, USA (“we,” “our,” or “us”). It explains how we collect, use, and safeguard personal information obtained through this site and any related online services (collectively, the “Site”).
1. Information We Collect
| Type of Data | Examples | How We Collect It |
|---|---|---|
| Contact details | Name, email, phone, mailing address | Contact forms; newsletter sign-ups; event RSVPs |
| Payment details | Last 4 digits of card, billing ZIP/postcode (full data handled by payment gateway) | Secure payment gateway (e.g., Stripe, Square) |
| Technical data | IP address, browser, device type, pages visited, interaction time | Cookies, server logs, analytics tools (e.g., Google Analytics) |
2. How & Why We Use Your Data
| Purpose | Legal Basis (GDPR) / Allowable Use |
|---|---|
| Confirming reservations and fulfilling online orders | Contract performance |
| Sending service-related messages (e.g., booking confirmations, menu updates) | Contract performance / Legitimate interest |
| Marketing emails or SMS (specials, events) | Consent; you may opt-out anytime |
| Security monitoring, fraud prevention, Site analytics | Legitimate interest |
| Compliance with legal duties (accounting, tax, law-enforcement requests) | Legal obligation |
3. Cookies & Similar Technologies
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Essential cookies – Enable Site functions like reservations, login sessions, and cart persistence.
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Analytics cookies – Help us understand traffic patterns. We use Google Analytics with IP anonymization enabled when required.
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Marketing cookies – Only set if you expressly agree (e.g., to remember your preferences for targeted offers).
You can disable non-essential cookies via our cookie banner or through your browser settings. Doing so will not affect core Site features, but some third-party embeds may no longer display.
4. Embedded Content From Other Sites
Articles, menus, or events on this Site may include embedded content (e.g., YouTube videos, Instagram feeds, OpenTable widgets). Embedded content behaves exactly as if you visited the other site, which may collect data, use cookies, and monitor your interaction. Review their privacy policies for details.
5. Who We Share Data With
We restrict data sharing to what is necessary:
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Service providers (WordPress hosting, reservation/ordering platforms, payment processors, email/SMS delivery services) bound by confidentiality agreements.
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Analytics & marketing partners only when you consent to marketing cookies or sign up for our newsletter.
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Legal authorities when required to comply with law or protect our rights.
We never sell your personal information.
6. Data Retention
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Reservation, order, and transaction records: 7 years (tax & bookkeeping obligations).
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Marketing list data: until you withdraw consent or after 24 months of inactivity.
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Comments & reviews: indefinitely, unless you request deletion or we remove them for policy violations.
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Cookie data: lifespan varies (see cookie banner); analytics cookies are typically retained for 14 months.
7. Your Rights
Depending on your region, you may be entitled to:
| Region | Rights |
|---|---|
| EU/EEA & UK (GDPR) | Access, rectification, erasure, restriction, portability, and objection to processing |
| California (CCPA/CPRA) | Know, delete, correct, opt-out of “sharing,” limit use of sensitive data |
| Canada (PIPEDA) | Access, correction, withdrawal of consent |
| Other regions | Rights provided by local law |
To exercise any right, email us at privacy@CalavidaNM.com and include “Privacy Request” in the subject line. We may ask for proof of identity before processing requests.
8. International Transfers
We host our Site on servers located in USA. If you access the Site from outside that country, your data may be transferred internationally. We rely on standard contractual clauses or equivalent safeguards when required.
9. Data Security
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HTTPS encryption across the Site
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Regular WordPress, theme, and plugin updates
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Web application firewall (WAF) & malware scanning
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Role-based access controls for staff accounts
Despite best efforts, no internet transmission is 100 % secure. Please contact us immediately if you suspect any security breach related to your data.
10. Children’s Privacy
Our Site and services are not directed to children under 21. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be highlighted on this page or via an in-Site banner. Continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
Calavida Cantina
Attn: Privacy Officer
10200 Corrales Rd. NW
Albuquerque, NM 87114
Email: privacy@CalavidaNM.com
Phone: 505-375-2006
Need more details? Reach out—transparency is on the menu.